Shipping policy

🌍 OVERVIEW

We are committed to delivering your order as quickly and efficiently as possible.

All orders are processed and shipped through our global fulfillment network, allowing us to offer fast international delivery at competitive rates.

⏱️ PROCESSING TIME

All orders are processed within 1–3 business days after payment confirmation.

During high demand periods or promotional campaigns, processing may take slightly longer.

Once your order has been processed, you will receive a confirmation email with tracking information.

🚚 SHIPPING TIMES

Estimated delivery times vary depending on your location:

  • 🇪🇺 Europe: 6–12 business days
  • 🇬🇧 United Kingdom: 6–12 business days
  • 🇺🇸 United States: 7–14 business days
  • 🌍 Rest of the world: 10–20 business days

Please note that delivery times are estimates and may vary due to external factors such as customs or carrier delays.

📦 TRACKING INFORMATION

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take 24–72 hours to appear in the system after shipment.

🌐 GLOBAL FULFILLMENT NETWORK

To ensure efficient worldwide delivery, we work with a network of international fulfillment partners.

This allows us to:

  • Ship directly from optimized warehouse locations
  • Reduce delivery times where possible
  • Maintain product availability globally

Depending on stock and destination, your order may ship from different international locations.

⚠️ CUSTOMS & IMPORT DUTIES

Orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

These charges are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

📍 INCORRECT ADDRESS DISCLAIMER

Please ensure all shipping information is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Lost packages due to incorrect or incomplete information

If you notice an error, contact us immediately after placing your order.

📦 LOST OR DELAYED PACKAGES

If your order has not arrived within the estimated delivery time, please contact our support team.

We will work with our logistics partners to locate your package and provide a resolution.

🔁 SPLIT SHIPMENTS

In some cases, orders containing multiple items may be shipped separately to ensure faster delivery.

You will receive tracking updates for each shipment.

📩 CONTACT

For any shipping-related questions, contact us at:

📧 [elmigueltws@gmail.com]

We typically respond within 24–48 hours.